Here's How We Help
In today’s high-tech world, verifying the identity of your customers remotely and in-person can be a serious challenge for banks – and the cost of failure is high.
Thanks to a range of technology solutions from TOC, critical ID Verification processes no longer need to rely on PINs, passwords and coordinate cards that can be easily compromised.
Instead, we use the latest Biometric Identification technology which allows users to trigger digital journeys using their unique biometric data – including Facial Recognition and Fingerprint Identification.
- Reduce operational risk
- Ensure regulatory compliance
- Lower processing costs
- Improve customer service
Fight Phishing Fraud
Phishing Fraud continues to be a serious risk for many mission-critical banking processes, and failures to fight this challenge can even help to put the brakes on vital digital transformation initiatives.
- Mortgage and Loan Applications
- Credit and Debit Card Applications
- Opening of Banking Accounts
With technology and solutions from TOC, banks can significantly reduce the risk of Phishing Fraud across a range of digital and mobile business processes.
- Know-Your-Customer (KYC)
- Remote Authentication
- Customer Onboarding
Exceptional customer experiences
Tech-savvy customers today expect exceptional mobile and digital experiences, and this places new demands on banks as they continue to expand their product and service offering online. Having to go into a physical branch to verify their identity in person can be a real turn off for a lot of customers and this could be a serious barrier to valuable new business.
Fortunately, this can easily be avoided with the next-generation Biometric Identification and Remote Authentication technology solutions from TOC. We can help you to create fast, safe and frictionless customer journeys that will delight your existing customers and potential new customers alike.
From online and mobile onboarding to E-approvals and KYC, the ID Verification Service from TOC can help you realise your digital transformation vision and achieve your technology innovation goals.